Back to our insights

Consumer EQ: The New Social Code

Our insights
July 16, 2025

How Brands Can Thrive in the New Era of Social Connection

In a world where the definition of “socializing” is evolving in real time, brands face a pivotal moment. Traditional gatherings are evolving into digital hangouts, niche communities, and hybrid experiences that blend the physical and virtual. At the same time, new social habits are intersecting with a revival of older, more traditional forms of socializing.

As consumers rewrite the rules of social engagement between new and old, brands are faced with challenges and a massive opportunity: How do you authentically intersect with new social behaviors without disrupting them? The answer lies in understanding the new rules of engagement—where presence, participation, and purpose matter more than ever.

Download the full report here.